Terms of Service
These terms are the agreement between you and Hector Heredia, who operates Your Local Business at yourlocalbusiness.org. By creating an account or using the service, you agree to them. If you do not agree, do not use the service.
The interface sometimes shows the name as one word, “Yourlocalbusiness.” It is the same service. The privacy policy explains what information the service handles.
The service
Your Local Business is a multi-customer workspace for local businesses. It holds business profiles, marketing drafts, pages, and connections you choose to add. Features can change. A feature that is off, or that is not set up yet, is not a promise that it will ship on a date.
Accounts
You must give an email address you control and keep your password to yourself. You are responsible for activity under your account. One person may run more than one business on the account. You may not share the account in a way that lets someone else act as you without your control, and you may not try to open or use another customer’s account or tokens.
The service is not for children under 13. Do not create an account for a child under 13.
Your content
You keep ownership of the text, images, and other material you submit. You give the service permission to host, display, and transmit that material only so it can do what you ask: show it in your workspace, publish a page, post after you confirm, or prepare a message you start.
You are responsible for your content. That includes having the rights to use it, and having permission to contact the people you email or message. You are also responsible for following the rules of any provider you connect, including Google, Gmail, Microsoft and Outlook.
Acceptable use
Do not use the service to break the law, to harm someone, or to break a provider’s rules. In particular:
- Do not send spam. That means no bulk or mass email, no bought, rented or scraped lists, no email to consumers who did not ask for it, and nothing misleading. The only unrequested email the service allows is outreach as described below: one-to-one business emails that you write or approve, confirm before they go, that carry a way to opt out, and that stay within the daily limits.
- Do not use a connected social or ad account in a way that violates that network’s policies.
- Do not upload malware, try to break into the service, or overload it on purpose.
- Do not misrepresent who you are, or who a message is from, beyond the mailbox or page you actually connected.
We may suspend or close an account that breaks these rules.
Connected services, including Gmail and Outlook
Connecting a service authorizes Your Local Business to use that connection for the feature you turn on, within the permission you granted.
- Gmail and Outlook. Connecting Gmail or Outlook authorizes the service to send mail from that mailbox when you use outreach (Google’s
gmail.sendscope, Microsoft’sMail.Sendpermission), and to store the mailbox address so you can see what is connected. The service never reads your mail. You are responsible for every message sent from that mailbox and for following Google’s or Microsoft’s rules. You can disconnect at any time, and you can also remove the app in your Google or Microsoft account. - Social and ads. The service posts or changes an ad only after you confirm. You are responsible for the content and for the spend an ad network bills to your own ad account.
- Omnisend and other tools. Drafts and reads follow the access you granted. You review and send in the provider when the product does not send for you.
We can stop using a connection if the provider revokes it, if the token no longer works, or if we believe it is being used to break these terms.
Outreach
Outreach lets you email other businesses, one at a time, from your own Gmail or Outlook mailbox. When you use it:
- Email businesses only, at their general business address, about something relevant to their business. Do not use outreach for consumers, and do not import bought, rented or scraped personal lists.
- You are the sender and you are responsible for each email, including that its subject is honest and that it follows the rules where the recipient is. The product’s region checks are a careful default, not legal advice.
- The product sends at most 20 emails a day from one mailbox, spaced out, and only the emails you scheduled. It never sends follow-ups on its own and never re-sends an email by itself.
- Honor every request to stop. Opt-out links work automatically; when someone replies asking you to stop, mark that reply in the product so they are not emailed again from any of your businesses.
- Keep your business’s real postal address in your settings: every email carries it.
We may pause outreach for an account whose emails draw repeated opt-outs, bounces or complaints, or that breaks these rules.
Autopilot
Co-pilot prepares actions and waits for your OK. Autopilot, when you turn it on, acts for you only within the limits you set (your monthly ad spend cap, the most a campaign may spend a day, the share of your AI credits, outreach emails and posts a day, the areas you tick and your quiet hours), and only on things you already made: it posts posts you scheduled, changes or launches ads you saved, schedules outreach emails you wrote, makes email drafts (it never sends them) and refreshes your numbers. You can pause it at any time and nothing new starts after that; anything already sent to a network or provider finishes and can’t be recalled. Ad spend is charged to your own ad account by the ad network. Autopilot never deletes anything, changes your plan or billing, your payout details, your keys or connections, or your prompts.
Plans and payment
If you buy a plan, you pay through Stripe, on the prices shown at checkout. We do not store your full card number. Fees the ad networks charge, and fees a connected tool charges you directly, are between you and that company. Taxes may be added where Stripe Tax is on and the law requires them.
A plan may start with a trial. A trial may cost a small fee, shown before you pay. That fee is not refunded. The plan’s price is charged when the trial ends unless you cancel before then. There is one trial per person and card: if a second one starts on a card or email that already had one, we cancel it, the plan is not charged, and any trial fee is refunded.
You can cancel as the billing screen describes. Except where the law requires a refund, fees already paid for a period are kept through the end of that period.
People who share the service through our affiliate program follow the Affiliate Terms.
The service is provided as is
The service is provided “as is” and “as available.” We do not promise that it will be uninterrupted, error-free, or fit for a particular business result. Drafts, analytics, and AI output can be wrong. You decide what to publish and what to send. Networks and providers (Google, Stripe, and the others named in the privacy policy) can change or refuse a request. We are not responsible for their outages or their decisions.
Limits on our liability
To the extent the law allows, Hector Heredia and Your Local Business are not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost data, or lost goodwill. We are not liable for what a third party does with a post, an ad, or an email you asked the service to send, or for a provider revoking a connection.
If we are liable for a claim anyway, the total liability for that claim is limited to the amount you paid us for the service in the three months before the claim, or 100 US dollars if you paid nothing in that period. This limit does not apply where the law does not allow it, including liability that cannot legally be limited.
Ending the service
You may stop using the service and delete your account at any time. We may suspend or end access if you break these terms, if we must do so to comply with the law, or if we discontinue the service. The sections that should survive ending (your content responsibilities, acceptable use for past acts, disclaimers, liability limits, and the governing law) still apply.
Changes
We may update these terms. The date at the top will change, and the current version will be at https://yourlocalbusiness.org/terms. If you keep using the service after the update, the new terms apply. If you do not agree, stop using the service and delete the account.
Law
These terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law rules. The operator is in Washington (Pacific time). Courts in Washington may hear a dispute that is not required to go somewhere else. Nothing here takes away a right the law of your place does not let a contract waive.
Contact
Questions about these terms: Hector Heredia, hectorheredia242@gmail.com. Email is the contact method. There is no separate company address on file.